Rachel Serio
Associate Director, BSc (Hons)
0115 9415925
07917 460 026
My LinkedIn profile
Back to Meet the Team

Rachel Serio

“FHP Residential Block Management is customer focused with an aim to providing quality, hands-on professional services to maintain and strategically develop each property to reach its full potential”


Following completion of a year’s placement at FHP Property Consultants in 2007/08, working predominantly in commercial and residential block management, I rejoined the Professional Services team in 2009 after graduating from the Nottingham Trent University with a BSc (Hons) degree in Planning and Property Development.

Formerly from a strong services-led background in conference and incentive travel management I am able to apply my skills to strengthen the relationships with our clients, stakeholders and suppliers to deliver quality personalised services in a competitive sector.

The strength of FHP is the quality of our people and I am very excited to be part of the companies strategic growth.

Current Role

  • Within the Professional Services team based in Nottingham, I manage a portfolio of high quality residential block developments in the East Midlands, including clients such as Arena Residents Association Limited, Royal Standard House & City Point, The William Bancroft Building Management Company and London Road Apartments Limited.
  • My role covers all aspects of estate management, including: the efficient administration of service charges; ground rent collection; building maintenance programmes; health, safety and fire legislation conformity; services procurement; section 20 notices for major works; and ensuring lease obligations are being met.


Having two teenage boys I have inherited a keen interest in rugby, albeit from the sidelines! Being very active I am a regular at the gym as well as outdoor persuits including horesriding and cycling. Living in the renowned Rural Capital of Food, the small market town of Melton Mowbray provides plenty of opportunities for dining out and entertaining!


FHP's careful tracking of service charge payments has meant a very considerable reduction in the level of arrears since they became Managing Agents for the Arena.

Frank Knowles – Director of Finance – Arena Apartments

I have worked with FHP Property Consultants for several years now and have always found their management and administration of the apartment complex to be of the highest order, with close and constant attention to detail, strict budgetary control and an approachable open minded work ethic and attitude.

Mike Upton, Chairman – Castle Brewery Management Company

It is not surprising that in such a short space of time that  FHP Property Consultants have been our site agent, that through your patience and cooperation plus obvious experience the residents on our site are now looking forward  to the summer ahead.

A.W.H. Chairperson – Cedars Park RTM


  • 300 ft² – 1,000 ft²
  • Ground, first or basement accommodation
  • Major UK Cities within the Midlands
For enquiries email Darran Severn or call 01332 224 854
Download requirement flyer

Latest property management news