At FHP, we’re always on the look out for driven, ambitious individuals to join our team and strengthen our reputation. If you’re an expert in your particular property field or believe you have the potential to become so, we’d like to hear from you.

Front of house reception and extensive administrative and practical support for the sales team to include:

• Typing and data entry
• Extensive customer contact face to face/telephone and email
• Diary management
• Marketing assistance
• Website administration
• TV screen upload and management
• Management of reception area
• General sales team support

This is a great opportunity to secure a long term professional job within a thriving modern company.

Key responsibilities are:

• Providing excellent general office support to our Property Management team
• Efficiently carrying out general administrative tasks
• Typing a range of documents and extensive use of Mail Merge
• Data entry and use of bespoke database system
• Answering telephone calls and enquiries
• Managing and sending out a range of documents by post and email

The role involves all aspects of residential management and lettings with a strong focus on customer service. Excellent communication skills, collaboration within a small team and use of company procedures and processes in the completion of all duties is a vital part of the role.

You will have a strong interest in the property field and the desire to develop a long term career in this area.

FHP Living are a progressive modern company offering a good salary and excellent prospects.

Key responsibilities will be:

• Assisting the Property Consultants across a range of facilities
• Ensuring the portfolio is well managed and compliant from a health and safety perspective
• Dealing with telephone enquiries and emails from landlords, tenants and contractors
• Arranging appointments and meetings for the property managers/diary management
• Organising and managing the repair and maintenance of properties
• Processing contractor invoices
• Processing lettings documentation
• Chasing rent arrears
• General administration

Opportunity for an experienced Property Management specialist , preferably MRICS,  to join an established team and to take  responsibility for managing their own property portfolio that incorporates office, industrial, and retail properties, plus business parks, working on behalf of several key clients. The individual will need to be self motivated, demonstrate a broad range of skills, be capable of managing workload and support staff, and enjoy working within a client facing and team environment.

• Providing high quality and proactive Property and Account Management to clients and tenants
• Day to day management and responsibility for your own group of properties.
• The setting and monitoring of annual service charge budgets and approving reconciliations
• Attending tenant and client meetings and responding to queries, Landlord issues and operational issues in a timely and cost efficient way.
• Reviewing property services, maintenance matters, and health and safety requirements, tendering and review of maintenance contracts, and performance monitoring
• Undertake regular property inspections
• Working closely with the accounts team in raising and approving client statements and other financial reports, tenant charges, credit control, resolving disputes, and recommending debt recovery action
• Reviewing and arranging insurance cover, and void property management
• Maintenance and management of lease and tenant data and events
• Tenant liaison, answering tenant queries on a daily basis, and processing tenant applications
• Asset Management skills
• Assistance with the development and implementation of Property Management strategy within FHP

• Service Charge Reconciliations for Client property Accounts
• Monitoring Actual vs Budget on Service charges
• Assisting with Client Bank Reconciliations when required
• Assisting external accountants with the preparation of service charge accounts/ providing financial information to the external accountants for inclusion in service charge accounts.
• Assisting the Property Management Accounting Team members when required which can include purchase ledger invoices, preparing management reports, Sending out Tenant Statements and handling client queries.
• The candidate should be willing to develop and take on more responsibility as the role progresses.
• Adhoc tasks when required.